At FeedbackTrace (feedbacktrace.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store the personal information you provide to us when accessing our services. By using our website or providing us with your personal information, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
- Name: We may collect your full name to personalize your experience and facilitate communication.
- Email: We collect your email address to send you important updates, respond to your inquiries, and provide you with information about our products, services, and promotions.
- IP Address: We automatically collect your IP address when you access our website. This information helps us analyze trends, administer the site, track user movements, and gather demographic information for aggregate use. We may also use your IP address to prevent fraudulent activities and protect the security of our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Personalization: We may use your name and email address to personalize your experience and provide you with tailored content, promotions, and recommendations.
- Communication: We use your email address to respond to your inquiries, provide customer support, and send important service-related announcements.
- Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, or other marketing communications. You can opt-out of these communications at any time by following the instructions provided in the email or contacting us directly.
- Analytics: We may use your IP address, in an anonymized form, to analyze website usage patterns, improve our services, and enhance the user experience.
3. Information Sharing and Disclosure
We respect your privacy and will not sell, trade, or disclose your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform various functions necessary to operate our business and provide our services. These service providers may have access to your personal information but are obligated to protect its confidentiality and use it only for the specific purposes outlined in our agreements with them.
- Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect the rights, property, or safety of our company, users, or others.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Correction: You have the right to access, review, correct, or update the personal information we hold about you. If you would like to exercise this right, please contact us using the information provided at the end of this policy.
- Opt-out: You can unsubscribe from our marketing communications at any time by following the instructions provided in the email or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important service-related messages.
6. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]
Last Updated: 2023-12-29